Cookie Policy

This Cookie Policy explains how Raven’s Key ("we," "our," "us") uses cookies and similar tracking technologies to collect and store data when you visit our website [www.ravenskey.com] (the "Site"). By using the Site, you consent to the use of cookies as described in this policy.

Effective Date: Oct. 2024

1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet, mobile, etc.) when you visit a website. They allow the website to remember your actions and preferences (such as login details, language, and display settings) over a period of time. Cookies make your experience on the Site more convenient by enabling the Site to remember your preferences and improve functionality.

2. Types of Cookies We Use

We use the following types of cookies on the Site:

a. Essential Cookies

These cookies are strictly necessary for the operation of the Site. Without these cookies, certain features of the Site, such as completing an order or accessing secure areas, would not be available. These cookies do not collect personal data.

b. Performance and Analytics Cookies

These cookies help us understand how visitors interact with the Site by collecting and reporting information anonymously. They allow us to improve the functionality and performance of the Site. For example, we use these cookies to monitor the number of visits, bounce rates, and areas of the Site that are most frequently visited.

We may use third-party services, such as Google Analytics, to analyze how visitors use the Site. These services may collect information such as your IP address, device type, and browser type.

c. Functionality Cookies

These cookies allow the Site to remember your choices (such as your language preference or region) to provide a more personalized experience. They may also be used to enable specific features, such as displaying customer testimonials or collecting feedback for marketing purposes.

d. Marketing Cookies

We use these cookies to deliver relevant advertisements and marketing content to users based on their behavior on the Site and other websites. They help track the effectiveness of our advertising campaigns and improve the relevance of ads you see. We may also use these cookies to collect feedback for customer testimonials and conduct surveys related to products and services.

3. How We Use the Data Collected by Cookies

We use the information collected through cookies for various purposes, including:

- Customer Feedback Collection: To gather feedback on your experience and improve our products and services.

- Testimonials: To display customer reviews or testimonials on the Site.

- Marketing: To personalize content and advertising and to assess the effectiveness of our marketing campaigns.

- Managing Customer Orders: To facilitate the completion of orders, track order status, and enhance the customer experience on our Site.

4. Managing Cookies

You can control or disable cookies on the Site by using the control panel at the bottom of the screen or in your browser settings. However, please note that blocking certain types of cookies may impact your experience on the Site and limit some functionalities. Most web browsers allow you to accept or decline cookies, as well as delete cookies stored on your device.

To manage cookies in popular browsers:

- **Google Chrome:** Go to Settings > Privacy and security > Cookies and other site data.

- **Mozilla Firefox:** Go to Options > Privacy & Security > Cookies and Site Data.

- **Microsoft Edge:** Go to Settings > Cookies and site permissions > Manage and delete cookies.

- **Safari:** Go to Preferences > Privacy > Cookies and website data.

5. Third-Party Cookies

We may allow third-party service providers, such as analytics providers and advertising partners, to place cookies on your device. These third parties may use cookies to collect information about your activity on the Site and other websites for purposes such as advertising, analyzing trends, or improving services.

Please note that we do not control the use of third-party cookies and their practices. For more information, please refer to the privacy policies of these third parties.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to periodically review this policy to stay informed about how we use cookies.

7. Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

contact@ravenskey.com

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This policy ensures compliance with data protection laws and provides transparency about your cookie usage practices.